FAQ

General Production

• : Can you handle last-minute requests?
  • Contact us about the nature of your project as we may be able to provide a solution.
    Depending on the project, an express production fee may apply.

Illustration

• : What is your general workflow?
  • After discussing project details including your prefered image size, style, etc., we will provide you with a quotation and sample illustration(s).
    Actual production will begin as soon as we've agreed on a contract.
    We provide samples at every stage of production (rough sketch, line drawing, coloring) and make adjustments according to your requests.

• : What about copyrights?
  • Copyrights will be transferred to the client, with total buyout options available.
    Please contact us for detailed copyright options.

Voice Recording

• : How do I get a quotation?
  • To accurately generate a quotation we will need the designated language, length of the recording session, project goal, scope, possible restrictions, and your preferred recording studio.

• : By when do I need to submit the script?
  • We ask that you submit your script at least 5 days before the recording date.

• : Is there an order cancellation fee?
  • A cancellation fee of 50% of the total is issued for cancellations made 3-6 days before the scheduled recording date, and a full cancellation fee is required for cancellations made 2 days prior to the scheduled recording date.

Music Production

• : What is the production workflow?
  • 1. Initial meeting
    2. Sample submission and quote generation
    3. Project detail discussion
    4. First draft submission
    5. Corrections and adjustments
    6. Delivery of finished product in requested format

• : Are there any limitations on revisions?
  • We provide free revisions until you are completely satisfied, so long as the project does not drastically differ from what was originally ordered.